Free in-home water testing
An official test kit, at your kitchen sink, with the numbers explained. No charge and no obligation to buy anything.
Every recommendation we make starts here, because water varies more across the valley than people expect. Two houses a few miles apart can be on different sources with meaningfully different hardness, and a home on a private well is a different conversation again. We bring the kit, test the water coming out of your tap, and tell you what the numbers mean.
What it does for you
Hardness in grains per gallon
The number that determines whether you need a softener and, if so, what size. Everything else follows from it.
Total dissolved solids
What is dissolved in your water overall — the figure that tells us whether reverse osmosis is worth it for drinking water.
Tested at your tap, not averaged
City-wide averages hide real variation. The only water that matters is the water arriving at your house.
You keep the results either way
The numbers are yours whether you buy anything or not. Take them and get a second quote if you want to.
What happens during the visit
It takes about half an hour. We test hardness and total dissolved solids at the kitchen tap, look at where your main line comes in, check whether there is a softener loop already plumbed in the garage, and look at the age and condition of your water heater — which is usually the clearest evidence of what the water has been doing.
Then we tell you what we would do about it, in what order, and what it costs. If the answer is that you do not need anything yet, that is a fine answer and you will hear it.
Why we do not quote over the phone
Because a quote given without seeing the water or the connection is a guess, and guesses in this trade are how people end up with an undersized system that regenerates every night. The test is free because it makes the recommendation real.
Common questions
Is the water test really free?
Yes, along with the consultation. There is no charge and no obligation.
What do you test for?
Hardness in grains per gallon and total dissolved solids as standard, and we will look at specific concerns — arsenic, nitrates, iron, a private well — if you have them.
How long does it take?
About thirty minutes, including looking at your plumbing connection and talking through what the results mean.
Do you test well water?
Yes. Wells around the valley's edges — Cave Creek, New River, the far West Valley — are a different problem from city water, often involving iron, sulphur or nitrates alongside hardness.